Contact us
We value your feedback and are here to assist you with any questions or concerns you may have. Whether you need help with an order, have inquiries about our products, or just want to share your experience, please don’t hesitate to reach out to us. Here’s how you can get in touch:
Customer Service
Email: For general inquiries, product information, or order status, please email us at Victorw38@outlook.com. Our customer service team is available Monday through Friday, from 9:00 AM to 5:00 PM (EST). We strive to respond to all emails within 24 hours.
Live Chat: For immediate assistance, use our live chat feature available on our website. Our representatives are ready to help you during business hours.
Address
US: 4250 Shirley Ave, El Monte, CA 91731
CA: 945 Rue Reverchon, Saint Laurent, Quebec
DE: G284 c/o H+W GmbH, Billstraße 186, Hamburg
HongKong：Room 16, 19F, Ho King Commercial Center, 2-16 Fa Yuen Street, Mongkok, Kowloon
China：C1501, Building 64, laiyin Street, songjiang District, Shanghai
Aftersale Service:
victorw58@outlook.com
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Marketing:
victorw18@outlook.com
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Payment:
Victorw58@outlook.com
Customer Service
9:30am-7:00 pm GMT+8